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Frequently Asked Questions

Frequently Asked Questions

Admin

On-site Monday-Friday, normal business hours.

Application fee, Deposit (unless using Obligo), Admin fee, and prorated rent/utilities

Ask what there is to do in the area. Food, shopping, and entertainment.

Check, Money Order, Or Online

Use the app or sign in to your portal using a computer.

Utility package $85 (Pest control, internet, trash), Pet rent $35 (If applicable), $75 parking garage fee if using a parking spot in the garages

Non-Valet trash is provided as part of the utility package cost, as well as Alta Fiber internet.

Depending upon whether you are in a townhome or apartment, you will either call NEP or Duke Energy to set up your account. Some townhomes use both providers.

Guests are permitted. Must park in designated areas and cannot stay longer than 7 consecutive days.

We use Revenue IQ, which often offers lower rent prices for longer lease terms.

60 days notice is required, and the resident must pay through those 60 days, as well as provide a lease buyout fee equal to 2 months rent at the time of the notice.

It depends upon the time of year, not currently.

Amenities

Rooftop patio/grilling area, Fitness center, Package room, Garages for townhomes, In-unit washer and dryer.

$35/mo pet rent, $150 Non-refundable pet fee due at move-in, $150 pet deposit due at move-in

Yes, paid and unpaid.

In each unit, full size washer and dryer are provided.

Refrigerator, Stove, Microwave, Dishwasher, Washer/Dryer

There is a room for packages that is accessible with the resident fobs.

Treadmills, Free Weights, Ellipticals, Stationary Bike

The fee for using the main lobby community center is $200 (refundable as a rent credit as long as the area is returned to its prior condition after use).

Each unit includes a full-size washer and dryer.

Pet Policy

Pet fees include a $150 one-time fee, a $150 pet security deposit, and a $35 monthly charge per pet. 

50lb weight limit, breed restrictions do apply

No, but we do have plenty of green space on site.

Location

We are centrally located just off of 275 in Springdale.

Tri-County Pkwy/Northland Blvd

Tri County, Glendale, Springdale

Brayden Dog Park is only 3.5 miles from us.

We are in the center of a busy retail area in Tri-County. There are many retail and food options within a 5-10 minute drive of our community.

Starbucks (less than 2 miles), Dunkin' Donuts (1 mile)

Just down the street from us on Northland Blvd, there are bus stops.

Maintenance

We paint, clean or replace carpet, and clean each unit before move-in. We provide a move-in gift for each resident as well, to ensure you feel at home.

During business hours, you can call the office or put in a work order request through the app/portal. After business hours, there is an emergency option on our office line.

Simple maintenance requests will be responded to and completed within 48 hours in most cases. Our techs are on call for after-hours emergencies.

During business hours, you can come to the office for assistance. After business hours, you would be required to contact a locksmith to gain entry.

Painting is allowed as long as you go back to primer white, so you do not get charged for extra coats. Any nail holes, etc., need to be spackled upon vacating.

Didn't find an answer?

Our team is always ready to answer your questions.