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Frequently Asked Questions

Frequently Asked Questions

Admin

On-site Monday-Friday, normal business hours.

Application fee, Deposit (unless using Obligo), Admin fee, and prorated rent/utilities

Ask what there is to do in the area. Food, shopping, and entertainment.

Check, Money Order, Or Online

Use the app or sign in to your portal using a computer.

Utility package $85 (Pest control, internet, trash), Pet rent $35 (If applicable), $75 parking garage fee if using a parking spot in the garages

Non-Valet trash is provided as part of the utility package cost, as well as Alta Fiber internet.

Depending upon whether you are in a townhome or apartment, you will either call NEP or Duke Energy to set up your account. Some townhomes use both providers.

Guests are permitted. Must park in designated areas and cannot stay longer than 7 consecutive days.

We use Revenue IQ, which often offers lower rent prices for longer lease terms.

60 days notice is required, and the resident must pay through those 60 days, as well as provide a lease buyout fee equal to 2 months rent at the time of the notice.

It depends upon the time of year, not currently.

Amenities

Rooftop patio/grilling area, Fitness center, Package room, Garages for townhomes, In-unit washer and dryer.

$35/mo pet rent, $150 Non-refundable pet fee due at move-in, $150 pet deposit due at move-in

Yes, paid and unpaid.

In each unit, full size washer and dryer are provided.

Refrigerator, Stove, Microwave, Dishwasher, Washer/Dryer

There is a room for packages that is accessible with the resident fobs.

Treadmills, Free Weights, Ellipticals, Stationary Bike

The fee for using the main lobby community center is $200 (refundable as a rent credit as long as the area is returned to its prior condition after use).

Each unit includes a full-size washer and dryer.

Pet Policy

Pet fees include a $150 one-time fee, a $150 pet security deposit, and a $35 monthly charge per pet. 

50lb weight limit, breed restrictions do apply

No, but we do have plenty of green space on site.

Location

We are centrally located just off of 275 in Springdale.

Tri-County Pkwy/Northland Blvd

Tri County, Glendale, Springdale

Brayden Dog Park is only 3.5 miles from us.

We are in the center of a busy retail area in Tri-County. There are many retail and food options within a 5-10 minute drive of our community.

Starbucks (less than 2 miles), Dunkin' Donuts (1 mile)

Just down the street from us on Northland Blvd, there are bus stops.

Maintenance

We paint, clean or replace carpet, and clean each unit before move-in. We provide a move-in gift for each resident as well, to ensure you feel at home.

During business hours, you can call the office or put in a work order request through the app/portal. After business hours, there is an emergency option on our office line.

Simple maintenance requests will be responded to and completed within 48 hours in most cases. Our techs are on call for after-hours emergencies.

During business hours, you can come to the office for assistance. After business hours, you would be required to contact a locksmith to gain entry.

Painting is allowed as long as you go back to primer white, so you do not get charged for extra coats. Any nail holes, etc., need to be spackled upon vacating.

General Questions

Cincinnati's northern suburbs have many distinct neighborhoods to choose from and have something for everyone. Here are some of the best places to live when you're looking for a Springdale apartment or townhome for rent:

Springdale / Tri-County

Positioned at the crossroads of Interstate 275 and Interstate 75, Springdale combines exceptional commuter access with bustling retail hubs along Princeton Pike and Kemper Road. Located at 144 Merchant St in the 45246 ZIP code, The Row on Merchant places residents steps from local dining, major corporate employers, and top-rated regional shopping centers.

Sharonville

Neighboring Sharonville charms residents with its rich community arts scene, expansive green spaces, and historic downtown district just east of the property. Local dwellers frequently spend weekends hiking the 730 acres at Sharon Woods, visiting the Sharonville Cultural Arts Center, or playing retro games at Arcade Legacy.

Glendale

Defined by winding, canopy-shaded streets, historic architecture, and a quiet village atmosphere, nearby Glendale offers an elegant suburban sanctuary. Families and professionals love walking through its historic district square before enjoying cozy local dining options.

West Chester

Booming commercial centers, vibrant open-air entertainment plazas, and top-ranked medical facilities attract renters to West Chester just to the north. Visitors and locals regularly flock to Streets of West Chester for premier shopping, diverse restaurants, and quick highway connections.

Springdale offers a dynamic blend of suburban convenience and regional connectivity with access to major employers, legendary international markets, and expansive county parks. Whether you're looking for smooth highway commutes, premier school districts, or lively local entertainment, here are some of the key features to consider:

Ideal Location

The Row on Merchant is situated at 144 Merchant St near I-275 and I-75, connecting residents to GE Aerospace, UC Blue Ash, and Downtown Cincinnati within minutes. Everyday shopping and dining trips remain completely effortless with Jungle Jim's International Market and the Tri-County retail corridor just down the road.

Outdoor Adventures

Reconnecting with nature is a highlight for outdoor enthusiasts residing in northern Hamilton County. Spending an afternoon exploring the 730 acres of paved trails at Sharon Woods, playing 18 holes at the Sharon Woods Golf Course, or relaxing at Beacon Hill Park offers abundant outdoor recreation.

Premium Living

U.S. Census Bureau demographics and regional economic data highlight Springdale's thriving corporate base and central position within northern Hamilton County's primary employment grid. Choosing The Row on Merchant provides a sophisticated lifestyle supported by a rooftop lounge, co-working spaces, a resident coffee bar, and controlled-access buildings.

Local Community

Family-friendly educational opportunities anchor the surrounding neighborhood, served by the Princeton City School District with Springdale Elementary located roughly a mile away. Gathering with friends at Full Throttle Adrenaline Park or attending shows at the Sharonville Convention Center creates a close-knit, engaging environment.

There are many fun activities to do in Springdale! The Row on Merchant's prime Merchant Street location puts residents in the heart of Tri-County shopping, dining, and local entertainment. Major attractions and activities in the area include:

  • Jungle Jim's International Market Specialty Shopping
  • Sharon Woods Park, Golf Course, & Hiking Trails
  • Full Throttle Adrenaline Park (Go-Karts & Axe Throwing)
  • Sharonville Convention Center Events & Trade Shows
  • Arcade Legacy Classic Arcade Games
  • Tri-County Corridor Retail & Dining along Princeton Pike
  • Sharonville Cultural Arts Center Theater & Visual Arts
  • Beacon Hill Park Outdoor Recreation
  • Downtown Cincinnati Urban Excursions via I-75
  • Streets of West Chester Dining & Shopping

The Row on Merchant in Springdale is only minutes from Springdale's top employers. The proximity to Interstate 275, Interstate 75, and Princeton Pike gives easy access to healthcare, aviation, logistics, and education employers, like:

  • General Electric (GE) Aerospace
  • Mercy Health – Fairfield Hospital
  • UC Health West Chester Hospital
  • XPO Logistics Regional Headquarters
  • UC Blue Ash College
  • Princeton City School District
  • Tri-County Retail & Commercial Hubs
  • Sharonville Convention Center & Hospitality District
  • Procter & Gamble (Mason Business Center)
  • Downtown Cincinnati Business District

At The Row on Merchant, you'll find a variety of amenities that make living in vibrant Springdale even better, such as:

Rooftop Lounge, Co-Working Spaces, & Coffee Bar

Take in scenic views from the resident rooftop lounge or focus on remote work tasks inside modern co-working spaces. The Row on Merchant enhances your daily morning routine with a complimentary coffee bar, resident clubhouse, and high-speed internet access.

Fitness Center, Free Weights, & Controlled Access

Stay active inside the fully equipped fitness center featuring free weight stations and contemporary exercise equipment. Controlled access entry systems, garage rentals, covered parking options, and a package receiving room keep your living experience safe and orderly.

In-Unit Washer/Dryer, Luxury Vinyl Plank Flooring, & Air Conditioning

Laundry day stays simple thanks to full-size washers and dryers provided right inside every apartment home. The Row on Merchant finishes these stylish interiors with luxury vinyl plank flooring, plush bedroom carpeting, electronic thermostats, and central air conditioning.

Patio or Balcony, Large Closets, & Princeton City School District

Unwind outdoors on your private patio or balcony after organizing wardrobe items inside spacious walk-in closets. Families living in the community benefit from zoning within the Princeton City School District, supported by 24-hour maintenance, an on-site management team, and off-street parking.

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